Frequently Asked Questions

  • On Demand Notary NC provides services during traditional business hours M-F 9 AM to 5 PM. Certain appointments may have different pricing depending on timing, distance, or other appointment requirements. Any applicable charges will be disclosed before you confirm.

  • Yes. On Demand Notary NC operates seven days a week to accommodate both planned and time-sensitive notarization needs.

    Appointment availability varies, so we recommend submitting an appointment request or contacting us as early as possible to confirm your preferred date and time.

  • Yes, when availability allows. Submit an appointment request with your location, preferred time, and the type of notarization needed, and we will confirm whether we can accommodate your request.

    If we are unavailable, we will offer you an alternative.

  • Because mobile appointments require reserved travel time, please provide as much notice as possible if you need to cancel or reschedule.

    Appointments must be confirmed before travel begins. Appointments over 25 miles one-way require a 50% deposit, which will be applied to the total invoice. If an appointment is canceled after travel has started, applicable travel charges may apply.

  • Typically, we aim to get back to clients within 2 hours. If it is an urgent request, please indicate so on the appointment request form and we will do everything we can to get back to you sooner.

  • Pricing depends on the number and type of notarizations required and the details of the appointment. For mobile appointments, a travel fee based on location may also apply. All applicable notary fees and travel charges will be communicated and agreed upon before the appointment is confirmed.

  • Mobile appointments may include an additional travel charge based on factors such as distance, location, and appointment requirements. We will agree on the applicable travel fees prior to confirming the appointment.

  • Yes. Once we know the appointment location, number of signers, documents requiring notarization, and type of service needed, we can provide the applicable pricing before the appointment is confirmed.

    Fees may change based on additional information gathered while performing the notarization.

  • Credit/debit card, cash, Zelle, Venmo, PayPal, local check.

    Please be aware credit card processors charge an additional fee, ranging between 3 and 5 percent of the transaction total.

  • Bring a valid state or federal government-issued photo ID. If you are unsure whether the identification you have can be used, contact us before the appointment.

  • If you are unsure, wait to sign until the appointment. Some notarial acts require signing in the notary’s presence, while others do not. The organization that provided the document can tell you what type of notarization it requires.

    Please do not date your documents prior to notarization.

  • No. A notary cannot choose a notarial act for you or provide legal advice. If your document does not specify what is required, contact the attorney, lender, title company, government agency, or other organization requesting the notarized document.

  • Yes. A family member, caregiver, attorney, facility representative, or other person may coordinate an appointment. A third party can arrange an appointment, but the actual signer (principal) must agree to the mileage charge. The actual signer must still be present and satisfy all applicable requirements for the notarization.

  • A notarization may not be able to proceed if required identification is unavailable, the signer cannot personally participate, the signer appears unwilling or unable to understand the transaction, the document is incomplete in a way that prevents notarization, or other legal requirements cannot be met.

  • Unfortunately a notary cannot notarize and witness the same document.